Self Service Check-in Machines

With a large and easy to view screen, anyone can effortlessly complete the necessary procedures.

The boarding procedure is unnecessary when using the SKiP Service.

Available Functions

  • Completion of the boarding procedure (check-in)
    Preferred seats for up to 6 passengers may be selected from the seat map.
  • Changes to flights with open seats that day.
    (Only for tickets allowing reservation changes. Learn more.)
  • Issuance of receipts
    (For the amount paid by credit card on the website or to the Reservation and Information Center)
Self Service Check-in Machines
  • All ANA self service check-in machines within airports can be used by passengers who have purchased a fare from AIRDO.
  • Some fares do not allow the boarding procedure to be completed at a self service check-in machine. Learn more.

STEP 1

Search for your reservation.

Search for your reservation.

STEP 2

Select the passenger for which you would like to complete the procedure.

Select the passenger for which you would like to complete the procedure.

STEP 3

Confirm the flight to be used.

Confirm the flight to be used.

STEP 4

Select your seat(s)

Select your seat(s)

STEP 5

The boarding pass and receipt are printed.

A receipt may be printed (for the amount paid by credit card on the website or to the Reservation and Information Center).

STEP 6

The boarding pass and receipt are printed.

STEP 1

Start.

Select "Other Procedures".

STEP 2

Select Other Procedures.

Select "Receipt".

STEP 3

Search for your reservation.

Search for your reservation.

STEP 4

Confirm the details of the receipt.

Confirm the details of the receipt.

STEP 5

The receipt is printed.

The receipt is printed.


Customers using the following fares can complete their boarding procedure at the Airport Counter.

△ Disability Discount Fare *1
△ DOMIN Fare *2
△ DO Senior 60 *3
× MICE Discount Fare
× Welcome to HOKKAIDO Fare
× Senior 65 Special
× AIRDO Skymate (Youth Special)
× award ticket
× Job Hunting Support Discount Fare
  • *1 If a ticket using the Disability Discount Fare was purchased at an AIRDO airport counter or at a specified travel agency, the boarding procedure can be completed using a self service check-in machine. However, if special assistance is needed, the boarding procedure is to be done at the AIRDO airport counter. Also, the submission of the appropriate certificate (original copy) may be required again.
  • *2 For the DOMIN Fare, if the DOMIN Member number has exceeded its period of validity on the boarding date, or if the actual registration as a DOMIN Member has not been completed, a self service check-in machine cannot be used.
  • *3 If official documentation verifying the passenger's age at the time of the purchase using DO Senior 60 is submitted, the boarding procedure can be completed using a self service check-in machine.