Checked Baggage

• Do not put expensive articles like cash, precious metals, precious stones, valuable stock certificates, and expensive antique works of art, or fragile items like clocks, cameras, personal computers, and glass products inside checked baggage. Should damage to or loss of these items occur, AIRDO shall bear no responsibility.
• The maximum amount of compensation for baggage and personal effects with no declared value is JPY 150,000 per person. If the actual value exceeds JPY 150,000, then the maximum amount of compensation is the declared value, as long as a fee of JPY 10 per JPY 10,000 past the JPY 150,000 limit is paid. The amount of compensation will not exceed the actual value. Please note that this system is different from insurance, because it applies only when AIRDO is liable.

• If the total weight of your checked baggage exceeds 20 kg and is up to 100 kg, an overweight baggage charge will be applied.
• Checking in baggage requires time, so please come to the airport early to complete the necessary procedures.
• Although AIRDO takes the utmost care in handling our customers' baggage, AIRDO cannot be held responsible for any damage that occurs as the result of inherent defects or properties of the damaged item.

≪Bicycles≫

• AIRDO shall bear no responsibility for damage or loss if the bicycle is not packed and protected, or if unsuitable or inadequate packing is used.
• If the bicycle is a folding bicycle, it should be stored in a soft case.
• A bicycle that is not a folding bicycle can be checked in as long as the total sum of its three dimensions does not exceed 203 cm. The bicycle should be packed in a soft case or a cardboard box in advance.
• If the total sum of the bicycle's three dimensions does exceed 203 cm, it can be checked in only if it fits in the cargo hold of the aircraft. Please check the size and weight of the bicycle and contact the Reservation and Information Center.

≪Sports equipment≫

• Sports equipment, such as skis, snowboards, golf bags, and fishing equipment, should be checked in the same way as regular baggage.
• In some cases, bicycles cannot be checked in due to the space available on board the aircraft. Please check the section on "Large baggage" in advance for an approximate estimate of the size of baggage that can be checked in.
• Tennis and badminton rackets can be carried on board as carry-on or checked baggage if they meet the size requirements.

• Foldable baby carriages and strollers, portable cradles, child seats, and wheelchairs used by passengers with disabilities can be checked in free of charge. However, such items must be for the use of that same passenger.

≪Baby carriages≫

• Baby carriages are not allowed in the cabin. Please remove any accessories attached to the baby carriage and check it in at the baggage counter.
• If you wish to borrow a baby carriage, please inform a staff member at the airport counter.

≪wheelchairs≫

• If you have your own wheelchair, please let us know when you make the reservation.
• Your wheelchair will be checked in as checked baggage, and an airport wheelchair will be provided. If you need to use stairs or a ramp to board the aircraft, staff members will assist you.
• If you use an electric wheelchair, please inform us of its size, weight, and battery type when you make the reservation. Please also arrive at the airport at least 60 minutes prior to departure time.
• There are legal restrictions regarding lithium-ion batteries for wheelchairs in checked baggage and carry-on baggage. Click here for details.

• Seafood products and similar items should be properly packed before checking them in to prevent water leakage.
• Beverages in fragile containers which may leak, such as plastic bottles, as well as alcoholic beverages in glass bottles, must be carried on board and stored under the seat in front of you.
• Heated meal containers are classified as dangerous items and are not allowed in carry-on baggage or checked baggage.
• Some alcoholic beverages, depending on their alcohol content, might be classified as dangerous items and might not be transportable. See the "Restricted items for carry-on/checked baggage" page for details.

• To prevent any effect on flight operations, please ensure that all electronic devices are turned off before they are placed in checked baggage.
• Some children's cell phones (Only available in Japanese) have a function that periodically turns them on and sends a notification with the phone's location. Such phones must either be completely turned off or must have the notification function disabled in the settings.
• Some battery types and capacities might be classified as dangerous goods and might not be transportable. See the "Restricted items for carry-on/checked baggage" page for details.