Online Reservation Waitlist Service

Become a My AIRDO member and take advantage of the exclusive Online Reservation Waitlist on the AIRDO website (for PCs and smartphones) if no seats are available on your desired flight.
We will contact you by email if the seats you have requested become available.

Enrolling in My AIRDO

About Online Reservation Waitlist Service

  • The Online Reservation Waitlist service is a service exclusively for My AIRDO members.
  • You can apply and pay up to 2 days prior to boarding. (For fares with set periods of availability, you may do so up to the last day of the availability period or 2 days prior to boarding, whichever is earlier.)
  • You can only be on a waitlist for one flight.
  • Up to 6 adults and 2 infants can apply at the same time, including the person submitting the application.

How to Apply for the Online Reservation Waitlist Service

  • Log in to My AIRDO (Only available in Japanese)

    Note:
    • The Online Reservation Waitlist service is a service exclusively for My AIRDO members.
  • Seat Availability
    Select the route, date, and other criteria, and click "Search".

    Note:
    • You can only apply for 1 route.
  • Seat availability results
    Click "Waitlist" by your preferred flight and fare on the results screen. You may apply for up to 6 adults, yourself included, and 2 accompanying infants at the same time.

    Note:
    • If you apply for the waitlist with multiple people, then we will only provide seats if enough for the entire number of people you applied for becomes available.
  • Enter your email address
    We will contact you by email if the seats you have requested become available. When applying for a waitlist, you must enter an email address that we can use to contact you. (If you have logged in via My AIRDO, the email address you registered with your account will automatically be entered.)
  • Waitlist application complete
    We will send an email to your registered email address informing you that your application has been accepted. Please verify that you have received it.

If the Requested Number of Seats Becomes Available

We will contact you by email if the seats you have requested become available. Also, be aware that we will not contact you if no seats become available. If the waitlisted fare has a purchasing deadline and seats become available on the payment due date itself, no automatic email will be sent. Please be sure to check the reservation information yourself from the AIRDO member menu on the payment deadline. (Applicable fares: DO Value 3, AIRDO Special 21, AIRDO Special 28, AIRDO Special 45, AIRDO Special 55, and AIRDO Special 75)

  • AIRDO will send you an email with the subject "Waitlisted Seat Available".

    Note:
    • However, if the waitlisted fare has a purchasing deadline and seats become available on the payment due date itself, no automatic email will be sent. Please be sure to check the reservation information yourself from the AIRDO member menu on the payment deadline. (Applicable fares: DO Value 3, AIRDO Special 21, AIRDO Special 28, AIRDO Special 45, AIRDO Special 55, and AIRDO Special 75)
  • Log in to My AIRDO (Only available in Japanese) via the AIRDO website (for PCs and smartphones) to check your reservation information.
  • Check the specifics of your waitlisted reservation from the reservation information.
    (Your reservation number is displayed as ****.) After confirming the information on your flight, click "Confirm change".
  • Your reservation number will be displayed. Next, you should proceed to payment procedure, seat selection, email, etc.

Cautions and Information Regarding the Online Reservation Waitlist Service

  • If the waitlisted fare has a purchasing deadline and seats become available on the payment due date itself, no automatic email will be sent.
    Please be sure to check the reservation information yourself on the payment deadline. (Applicable fares: DO Value 3, AIRDO Special 21, AIRDO Special 28, AIRDO Special 45, AIRDO Special 55, and AIRDO Special 75)
  • Be aware that we will not contact you if no seats become available.
  • You cannot add another reservation to a waitlisted reservation, and you cannot be put on the waitlist for a flight you have already reserved.
  • If seats become available for a flight you are waitlisted on, you must click on the "Details" button and then finalize the reservation, and you must do so within 6 days of the reservation date or by the deadline for tickets to be issued for that fare, whichever is earlier.If you do not finalize the reservation by the deadline, your reservation will automatically be canceled.
  • You must pay for the airplane tickets within 4 days, including the day the reservation is finalized. The payment deadline may vary according to the type of fare.
  • Reservations for which payment is overdue will not be shown in the reservation information. Please be aware of this in advance. Before the payment deadline, you should click the "Details" button to check.

Important Information on Fare-Specific Reservation Waitlists

  • If you would like to use the Online Reservation Waitlist service for a round trip fare, you must apply for two one-way fares, one for each half of the trip. Please telephone the Reservation and Information Center after seats become available for both round trip flights. Your reservations will be combined into a single round trip fare, and then you should proceed with the purchase. One-way fares cannot be combined into a round trip fare online. If you purchase the one-way fares separately, the discount will not apply.
  • The Online Reservation Waitlist service is not available for the Round Trip Fare From HOKKAIDO. If you would like to be put on a reservation waitlist, please contact the Reservation and Information Center.
  • If you wish to be put on a reservation waitlist for a Disability Discount Fare, please apply for a one way fare. Please telephone the Reservation and Information Center after seats become available.
  • Reservation waitlists are not applicable to award ticket.

How to Cancel a Waitlisted Reservation