Applicable Fares and Fees

About Applicable Fares and Fees
Specific Examples

About Applicable Fares and Fees

When purchasing an airplane ticket, fares and fees apply that will take effect on the customer's boarding date. Even if fares and/or fees increase or decrease after the airplane ticket has been purchased, the customer will not be charged or refunded the difference.* Additionally, if fares and/or fees change after the customer has reserved an airplane ticket but before the payment due date (before purchasing the ticket), the fares and/or fees at the time of purchase will differ from what the customer was told when the reservation was made.

The Applicable Fare on the Date of Airplane Ticket Purchase Applies

Even if fares change after the airplane ticket has been purchased, the customer will not be charged or refunded the difference.

If a fare decreases
For example, even if a fare purchased on Apr 1 is reduced to JPY 10,000 on Apr 15, the customer does not receive a refund for the difference.
If a fare increases
For example, even if a fare purchased on Apr 1 is reduced to JPY 20,000 on Apr 15, the customer does not receive a refund for the difference.

* If you change your reservation, you might have to be charged or refunded the difference in some cases. Learn More.

Date of Fare Calculation

The date on which your fare calculation is based is called the "date of fare calculation". The date of fare calculation may change depending on when you purchased the ticket or made a reservation change.

Specific Examples

Here are some specific examples that will help you understand "dates of fare calculation" and applicable fares.

Example 1

A case in which a fare is decreased
(1) On Apr 1, a customer purchases an airplane ticket for a flight departing on Jun 1 at the price of JPY 15,000.
(2) On May 1, the price is reduced to JPY 10,000.
(3) The customer departs, having paid JPY 15,000.

The difference of JPY 5,000 is not refunded.

The fare amount on the date of purchase applies, so even though the price was reduced on May 1, the difference of JPY 5,000 is not refunded.
Example 2

A case in which a fare is increased
(1) On Apr 1, a customer purchases an airplane ticket for a flight departing on Jun 1 at the price of JPY 15,000.
(2) On May 1, the price is increased to JPY 20,000.
(3) The customer departs, having paid JPY 15,000.

The customer is not charged the difference of JPY 5,000.

The fare amount on the date of purchase applies, so even though the price was increased on May 1, the difference of JPY 5,000 is not charged.

If a Reservation Is Changed

There are some cases in which the price difference will be charged or refunded if a reservation is changed.
Before the airplane ticket has been purchased: The fare amount will be based on the fare that is in effect at the time of purchase.
After the airplane ticket has been purchased: If you change the reservation after purchase, the fare amount will be based on the fare that is in effect at the time of the change.