Special Assistance

We offer the support you desire for a safe and relaxing trip.

Contact AIRDO by Phone or Fax

Reservation and Information Fax Service for Customers Who Have Difficulty Hearing and Speaking

Taking reservations and inquiries by fax from customers who have difficulty hearing and speaking. Learn more.

Fax: +81-11-707-2288

The ANA Disability Desk

Taking inquiries regarding use of aircrafts from customers with illnesses, injuries, or disabilities.

Business hours: 9:00 a.m.-5:00 p.m.
Toll-free number: 0120-029-377 (Only available from within Japan.)
International number: +81-570-029-377
Fax: 0120-029-366 (Only available from within Japan.)