Airport standby

If your desired flight is fully booked, standby is available.

Standby Process on the Departure Date

STEP1 Request standby (online check-in)

You can make a standby request via our website from 12:00 a.m. on the departure date.

  • You will not be issued a "standby number" after making a standby request.
  • You can check your standby status on the online check-in screen for your reserved flight.
  • After making a standby request, you will receive an email from AIRDO.

Information

  • Please make a request after paying for your airplane ticket in advance.
  • You cannot make a standby request for a flight departing later than the flight you have already obtained a reservation for.
  • Times and locations of standby notifications are subject to change due to flight status.
  • Passengers wishing to check baggage* should do so after being confirmed for boarding.
    Passengers with items not allowed aboard　should inform staff before passing through the security inspection.
    Passengers checking pets must pay the pet fee at the "baggage counter" before passing through the departure security inspection.
  • In cases of cancellation or delay*1, requests may be made for flights later than those reserved, or flights on the day after the operation date*2.
    *1 For flights which have been or are determined to be cancelled or delayed due to severe weather,etc. After switching (changing reservations) it is possible to make a request for a flight on the date of operation.
    *2 Requests may be made up to 10 days after the boarding date of the airplane ticket.

STEP2 Wait in the gate area after passing through the security inspection.

Scan your current boarding pass at the security inspection area.

Wait in the gate area after passing through the security inspection.

STEP3 If a Seat Becomes Available / If no seat becomes available

If a Seat Becomes Available

＜If departure from the airport takes place prior to system transfer＞
Please complete the standby check-in procedure on the website.You may board after obtaining your boarding pass.

＜If departure from the airport takes place after system transfer has been completed＞
The original reservation will be cancelled automatically.You may board after your boarding pass is reissued.

If you intend to board your originally reserved flight, you must cancel your standby request at least 20 minutes prior to the departure time of the flight for which you requested standby.Note that because you will be checked in automatically for the flight when a seat becomes available, you do not need to check in separately for the standby flight.

If no seat becomes available

If you wish to be put on standby for another flight, you need to submit another request.