Requests while in the cabin・
Please cooperate during an emergency evacuation

Requests while in the cabin
Please cooperate during an emergency evacuation

Requests while in the cabin

Please pay attention to the pre-takeoff briefing concerning emergency equipment in the aircraft (video and demonstration by flight attendants). Please pay attention to the safety information provided by the flight attendants.

Seatbelt Rules

  • Keep your seat belt fastened tight and low at all times in case of sudden turbulence. If you are using a blanket, fasten the seat belt over the blanket so that the flight attendants can see it.
  • While the seat belt sign is turned on, please remain in your seat as turbulence can be expected.Please use the lavatory when the seat belt sign is off.
  • You are not allowed to use your own extension seat belt. Extension seat belts can be borrowed from the flight attendants.

Being Prepared for Sudden Turbulence

  • If the airplane experiences sudden turbulence while you are away from your seat, sit down in a nearby empty seat and fasten the seat belt tight and low on your hips. If there is no empty seat nearby, hold onto an armrest from the bottom to keep your body from being lifted off the floor.
  • Hold onto a handle while you are near or inside the lavatory.

For your comfort

  • There have been incidents where luggage has fallen and caused injury to others while passengers were stowing and removing hand luggage. Please take care when stowing and removing your hand luggage.
    Hand luggage can also be placed under the seat in front of you.
  • Plastic bottles, water bottles, and other items that could leak should be removed from the overhead bin.
  1. Why shouldn't they be put in the overhead bin?
    Plastic bottles expand at high altitudes, and if the cap is loose they may leak.
  • Please be mindful of the person behind you when reclining your seat.
  • Please take care when opening and closing the table.

Passengers with children

  • Please take care that your childʼs fingers do not get pinched by the seat belt  buckle, the armrest, or the folding table. Please also take care that your child's fingers do not get caught in the lavatory door or waste bin lid.
  • There is one more oxygen mask than the number of seats.
    Because of the limited number of oxygen masks, no more than one infant may sit in the same row (except when individual seats are secured).
  1. Why can only one infant be seated in a single row?
    In case of loss of cabin pressure, oxygen masks are provided for the number of seats in each row, plus one (2-seat-rows have 3, 3-seat-rows have 4). If there are two or more infants, (who are not assigned seats) in a single row, there will not be enough oxygen masks.

Please cooperate during an emergency evacuation

In the unlikely event of an emergency, please follow the instructions of the cabin crew and remain calm. Customers sitting near an emergency exit will be asked to give assistance during an emergency evacuation. Please check the card "[EXIT SEATING] IF YOU ARE ASSIGNED TO EXIT ROW SEAT..." in the seat pocket, and be sure to confirm the details concerning assistance before takeoff. If you have any questions, please ask a flight attendant.

Request for assistance during an emergency evacuation

  • In order to evacuate swiftly and safely,please refrain from taking carry-on baggage.Photography and video recording are prohibited.Remove high-heeled shoes when evacuating.
  1. Why can carry-on baggage not be taken when evacuating?
    • If you take carry-on baggage, it may slow your own evacuation, block the aisle, and prevent other passengers from evacuating.
    • If you are holding carry-on baggage you will not be able to assume the proper evacuation pose when sliding down the evacuation slide. Also, carry-on baggage may damage the evacuation slide.
  1. Why do high-heeled shoes need to be removed?
    High-heeled shoes may damage the evacuation slide.
  • When sliding down the evacuation slide, keep your legs shoulder-width apart, put both arms out in front of you and sit up so that you are able to see the spot where you will land.
  • After evacuating, please get away from the airplane.
  • The cabin crew may ask for your assistance.
  • Stand by the side of the evacuation slide and pull the arms of the person sliding down after you to help them stand up.
  • Tell others to get away from the airplane by saying, "Run far away!"
  • Reassure fellow passengers by saying, "It's OK. Calm down."