Web Receipt Data Display Service

This incredibly convenient service lets you see receipt data online at home or at work without having to visit an airport counter or self service check-in machine.
Note: • This service might be unavailable in certain cases.

Important:

The Web Receipt Data Display Service electronically shows your receipt through a screen displaying the receipt's data. It is no different than a typical receipt in terms of verifying the details of the receipt. However, as it is a digital document, confirmation by the customer must be made beforehand as to whether the printed form is usable for reimbursement of expenses, etc.

Viewable Period

Web receipts can be viewed any number of times for 1 year from the purchase date of the airplane ticket.
Click here to find out about receipt applicability.
* If a reservation change made after the purchase results in a price difference, the date on which the difference was paid or refunded will be treated as the purchase date.

How to Use the Service

Click on "Web Receipt Data Display Service" in the menu on the main page and then follow the instructions shown on the screen. You can also click the button below to proceed directly to the receipt search page.

Receipt Search


How to View a Receipt

STEP 1

After logging into My AIRDO, click on "Web Receipt Data Display Service" in the menu on the main page.

STEP 2

Enter your "reservation number" or "confirmation number" and then click "Next".

STEP 3

Select the route and passenger you wish to view, enter the "receipt recipient", and then click "Show Receipt".

STEP 4

The receipt data will be displayed. You can print it out if necessary.

View larger image of sample receipt.

How to View a Fee Receipt

STEP 1

After logging into My AIRDO, click on "Web Receipt Data Display Service" in the menu on the main page.

STEP 2

Enter your "reservation number" or "confirmation number" and then click "Next".

STEP 3

Click the "Show Fee Receipt" button.
Note: • You cannot select a route or passenger.

STEP 4

Enter the name of the recipient, and click the "Show Fee Receipt" button.

STEP 5

The fee receipt data will be displayed. You can print it out if necessary.

View larger image of sample receipt.

Cases in Which This Service Is Unavailable

  • If more than 1 year has passed since the date the airplane ticket was purchased
  • If the airplane ticket was purchased at a location that doesn't issue compatible receipts (Click here for more information on receipt issuance.)
  • If the reservation is for 3 or more routes
  • If the reservation is for 7 or more passengers
  • If you would like a receipt for the cost difference after a reservation change
  • If the ticket has been refunded (However, a fee receipt can be issued.)
  • If the ticket is one, such as Privilege Airline Ticket or infant ticket, that costs JPY 0
  • If you went through the procedure of getting the ticket issued by AIRDO Biz (a service specifically for corporate customers)
  • If the ticket was purchased on or before Nov 30, 2014 (Reservations and purchases made through My AIRDO are the exception.)
  • Depending on the reservation details, this service may not be available for some tickets that would otherwise be compatible with the service. (Receipts can be issued by the Reservation and Information Center and at AIRDO airport counters.)