FAQ

「Do Miles」

How do I complete the boarding procedure on the day of the flight?

Customers who have finished selecting a seat should obtain their 2D barcode from the AIRDO website and proceed directly to the security inspection area without visiting the check-in counter.
Customers who are not using the SKiP Service should bring their confirmation number (nine digits) and reservation number (four digits) in order to receive a boarding pass from an ANA self service check-in machine or from the check-in counter.

Notes:
  • Verification of official identification is required if you forget your confirmation number.
  • SKiP Service is a registered trademark of ANA.

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