My PageFAQ
「Do Miles」
Can I change the passenger boarding?
Changes cannot be made to passengers or routes (point of departure/arrival) after an exchange to an award ticket.
To make changes to a passenger, receive a refund, and make a new reservation.
Click here for information on how to apply for award ticket refunds.
Related Frequently Asked Questions
- What is DO Miles?
- How many points do I need for an award ticket?
- How do I make a reservation for an award ticket?
- Can anyone use an award ticket?
- How many days ahead of time do I have to make a reservation for an award ticket?
- Can I make a reservation for an award ticket from somewhere other than from My Page?
- By what time do I have to use the award ticket I changed to?
- Can I make reservation changes for an award ticket?
- How do I make reservation changes for an award ticket?
- What should I do if I didn't end up using my award ticket?
- How do I get a refund?
- How do I complete the boarding procedure on the day of the flight?
