My PageFAQ
「Do Miles」
How do I get a refund?
Refunds can be applied for by logging in to My Page, clicking "Reservation Information", and subsequently "Details", from "Award ticket Reservation Information".
- Note:
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- Refunds cannot be applied for from My Page on the day of the reserved flight, so please contact the Reservation and Information Center, My AIRDO Desk, or AIRDO airport counter before the reserved flight's departure.
Click here for information on how to apply for award ticket refunds.
Related Frequently Asked Questions
- What is DO Miles?
- How many points do I need for an award ticket?
- How do I make a reservation for an award ticket?
- Can anyone use an award ticket?
- How many days ahead of time do I have to make a reservation for an award ticket?
- Can I make a reservation for an award ticket from somewhere other than from My Page?
- By what time do I have to use the award ticket I changed to?
- Can I make reservation changes for an award ticket?
- How do I make reservation changes for an award ticket?
- What should I do if I didn't end up using my award ticket?
- Can I change the passenger boarding?
- How do I complete the boarding procedure on the day of the flight?
