Flex

Notice:
  • Due to changes in fare conditions, restrictions now apply to the period of usage for fares that allow reservation changes.
    Click here for more details.

Payment Methods

  • Reservation changes
  • Same-day reservations
  • e-Ticket
Conditions of use This fare is applicable to passengers age 12 and older.
Reservations Valid from the date specified by AIRDO
Reservation waitlist available.
Payment deadline
  • For reservations made at least 72 hours prior to departure: within 48 hours after making the reservation
  • For reservations made at least 48 hours prior to departure: within 24 hours after making the reservation
  • For reservations made less than 48 hours before the departure time: within 2 hours after making the reservation or 20 minutes before departure, whichever comes first
  • If you use the AIRDO website to reserve a flight departing within 24 hours, you must complete the purchase process immediately after making the reservation.
Change Available. However, you cannot change the route indicated on your airplane ticket.
Period of validity for flight tickets With a reservation: Valid up until the reserved flight
Without a reservation: Valid on the day issued* and the following 1 year period
*This is the date on which the credit card payment is made or the date on which the company confirms payment in cash.
Refunds A refund must be requested during the airplane ticket's period of validity or within 30 days starting the day after it expires. Click here for more on refund fees and cancellation fees.
Remarks If the fare amount for the airplane ticket you purchased differs from the fare amount at the time of boarding, the difference will be charged or refunded.
Online reservations and purchases Available. 
Note: