How to use Shareholder's Benefit

STEP1Reservation

• It is possible to reserve starting from the date specified by AIRDO to the actual day of departure.
• It is possible to reserve at AIRDO website*, AIRDO Reservation and Information Center, AIRDO airport counter and travel agencies.
• The number of seats available at the Shareholder Complimentary Discount Fare is limited.

STEP2Purchasing

• Please complete the purchase by purchasing period.
• It is possible to purchase at AIRDO website, AIRDO Reservation and Information Center, AIRDO airport counter and travel agencies*.
  *Reservations which were made via the AIRDO website cannot be purchased at travel agencies.
• You can purchase by credit card on AIRDO website.
• You can purchase by credit card at AIRDO Reservation and Information Center.
• You can purchase by credit card and cash at AIRDO airport counter. When paying with the credit card, credit card holder is required to purchase.
• Purchase at travel agencies, the payment by travel agent depend on each store.
• If purchasing ticket at AIRDO airport counter and travel agencies, you must register the "Shareholder's Benefit Number" and "Password" at same time of your purchase.

STEP3Register your Shareholder's Benefit Number and Password

• Registration can be completed via the AIRDO website, The AIRDO Reservation and Information Center, at AIRDO airport counters*, or at travel agencies*. Please bring "Shareholder's Benefit Number Card" or tell "Shareholder's Benefit Number" and "Password".
  *If you purchase at AIRDO airport counters or travel agencies, at the time of your purchase, please inform both "Shareholder's Benefit Number" and "Password" that is indicated on the "Shareholder's Benefit Number Card".
  *After completing registration, please keep "Shareholder's Benefit Number Card" until your travel ends.

STEP4Boarding

Online check-in is available from 24 hours prior to departure.

Passengers who have completed online check-in can proceed directly to the security inspection.
Online check-in is unavailable for some fares. Click here for more details.

Shareholder's Benefit Number Card period of validity

Click here for more details.(Only available in Japanese)
https://www.regionalplus.co.jp/shareholder/

Reservation Changes

Changes can be made during the validity period that is indicated on the "Shareholder's Benefit Number Card".

Reservation Refunds

Refunds procedures at AIRDO website can be conducted via AIRDO website(purchased by credit card and convenience stores) or AIRDO reservation center(credit card).
If a refund is given after a Shareholder's Benefit Number had been registered, that number and corresponding password can be used again within the validity period that is indicated on the "Shareholder's Benefit Number Card".