Special Measures Regarding Airplane Tickets
(Updated January 25)

In accordance with the declaration of a state of emergency and the application of priority measures to prevent the spread of disease, we are taking the following special measures.

Applicable airplane tickets (route, boarding date, and operation date/time)

Applicable route Applicable boarding date Applicable operation date/time
Tokyo (Haneda) departures/arrivals Fri, Jan 21,2022 - Sun, Feb 13,2022 Thu, Jan 20, 2022, 0:00 onward
Nagoya (Chubu) departures/arrivals Fri, Jan 21,2022 - Sun, Feb 13,2022 Thu, Jan 20, 2022, 0:00 onward
Kobe departures/arrivals Thu, Jan 27,2022 - Sun, Feb 20,2022 Wed, Jan 26,2022, 0:00 onward
Sapporo(New Chitose)departures/arrivals Thu, Jan 27,2022 - Sun, Feb 20,2022 Wed, Jan 26,2022, 0:00 onward
Asahikawa departures/arrivals Thu, Jan 27,2022 - Sun, Feb 20,2022 Wed, Jan 26,2022, 0:00 onward
Hakodate departures/arrivals Thu, Jan 27,2022 - Sun, Feb 20,2022 Wed, Jan 26,2022, 0:00 onward
Obihiro departures/arrivals Thu, Jan 27,2022 - Sun, Feb 20,2022 Wed, Jan 26,2022, 0:00 onward
Memanbetsu departures/arrivals Thu, Jan 27,2022 - Sun, Feb 20,2022 Wed, Jan 26,2022, 0:00 onward
Kushiro departures/arrivals Thu, Jan 27,2022 - Sun, Feb 20,2022 Wed, Jan 26,2022, 0:00 onward

Tickets that have been changed or refunded before the target date are not eligible.

Handling of Airplane Tickets:
Refunds for reserved flights are available at no charge.
The procedure for changes and refunds can be carried out on the website.
Additionally, customers who purchased their tickets at a travel agency or other vendor should contact the vendor.
Passengers who have a scheduled departure during the applicable period can change their tickets within 10 days from departure date of the reserved flight, and refunds can be made within 30 days from departure date of the reserved flight.

Note:
・ Customers who have booked a codeshare flight with an ANA flight number should visit the ANA website (https://www.ana.co.jp/) to carry out the procedure for a transfer or refund.

Sep 9, 2021

AIRDO Co., Ltd.

Return to News