My PageSupport
Learn about the different kinds of support offered, such as FAQ and contact info for various inquiries.
FAQ
All FAQs
My AIRDO
- Joining My AIRDO
- My AIRDO Login
- Reservations and Reservation Confirmation via My AIRDO
- Do Miles
- Do Miles Total Points and Claiming
- My AIRDO Member Information
Inquiries
Contact numbers for various inquiries are available depending on the nature of the your trip. Please be careful to dial the number correctly.
Reservation and Information Center
Accepting inquiries regarding procedures with reservations, changes, cancellations, and refunds, as well as fares, receipts, boarding certificates.
+81-3-6741-1122 (Tokyo)
+81-11-707-1122 (Sapporo)
- Note:
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- Changes may occur to business hours in accordance with the spread of COVID-19.
- The toll-free number has been discontinued as of Jun 30, 2021.
Opinions and Requests
Accepting inquiries regarding opinions and requests related to AIRDO services, as well as the handling of personal information.
- Note:
-
- Contact the Reservation and Information Center for inquiries regarding procedures with reservations, changes, cancellations, and refunds, as well as fares, receipts, boarding certificates.
