Airport Access and Counters

Find information on access to all airports served and AIRDO counters.

We provide information to passengers regarding boarding procedures for departing flights, as well as special assistance such as wheelchair service and Hokkaido resident status renewal/registration at the counter.

Notes:
  • Various procedures regarding AIRDO flights are handled at the ANA counters at all airports served, excluding Tokyo (Haneda) Airport, Sapporo (New Chitose) Airport, and Tokachi-Obihiro Airport.
  • Service at counters ends after the final departing flight.
  • All ANA self service check-in machines within airports can be used (excluding some fares and reservation details).
  • Self service check-in machines will be phased out after Apr 2023.
map

Hokkaido

Sapporo (New Chitose)
Asahikawa
Memanbetsu
Tancho Kushiro
Tokachi-Obihiro
Hakodate

Tohoku

Sendai

Kanto/Tokai

Tokyo (Haneda)
Nagoya (Chubu)

Kinki/Chugoku

Kobe

Kyushu

Fukuoka

Tokyo (Haneda)

Airport Counter

Check-in Counter Haneda Airport Terminal 2, 2F
Earliest Time for Check-ins 5:30 a.m.

Route to the counter at Haneda airport

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Tokyo
Station 		Bus 40 min JPY 950
Shinjuku
Station
(West Exit)		 Bus 50 min JPY 1,250
Hamamatsucho
Station 		Monorail 19 min
(Haneda Express)
21 min
(Rapid train)
24 min
(Local)		 JPY 500
Shinagawa
Station		 Train (Keikyu Line) 15 min
(Airport Limited Express/
Limited Express (KAITOKU))
22 min
(Airport Express) 		JPY 300
Yokohama
Station
（YCAT）		 Bus 30 min One way: JPY 590
Round trip: JPY 980
Yokohama
Station 		Train
(Keikyu
Line) 		30 min
(Airport Express) 		JPY 370
Narita
Airport 		Bus 80 min JPY 3,300
Train 110 min
(Airport Limited Express) 		JPY 1,720
Notes:
  • Use Haneda Airport Terminal 2 Station with the monorail.
  • Use Haneda Airport Terminal1･2 Station with the Keikyu Line.

Operating Bus Company

Note:
  • Items displayed are links to external pages.

Sapporo (New Chitose Airport)

Airport Counter

Check-in Counter Domestic Terminal 2, 2F
Earliest Time for Check-ins 6:50a.m.（May 12th, 13th, 17th,18th,22th,29th and 31th:　7:00～）

Route to the counter at New Chitose airport

(Only available in Japanese)

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Sapporo
Station 		Train (JR) 37 min (Rapid) JPY 1,150
Bus 80 min JPY 1,100
Maruyama
Bus Terminal 		Bus 75 min JPY 1,200
Oyachi
Subway
Station 		Bus 40 min JPY 1,000
Makomanai
Subway
Station 		Bus 60 min JPY 1,200
Miyanosawa
Subway
Station 		Bus 65 min JPY 1,100
Hassamu Minami
Subway
Station 		Bus 55 min JPY 1,100
Asabu Subway
Station 		Bus 55 min JPY 1,100
Kita Nijuyo Jo Subway Station Bus 60 min JPY 1,100
Higashi Kuyakusho Mae
Subway
Station 		Bus 55 min JPY 1,100
Kanjo Dori Higashi
Subway
Station 		Bus 50 min JPY 1,100
Otaru
Station		 Train (JR) 72 min JPY 1,910

Operating Bus Company (Only available in Japanese)

Note:
  • Items displayed are links to external pages.

Asahikawa (Asahikawa Airport)

Airport Counter

Check-in Counter 1F
Earliest Time for Check-ins 7:45 a.m.

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Asahikawa
Station 		Bus 35 min JPY 630
Furano
Station 		Bus 60 min JPY 790

Operating Bus Company

Note:
  • Items displayed are links to external pages.

Memanbetsu (Memanbetsu Airport)

Airport Counter

Check-in Counter 1F
Earliest Time for Check-ins 9:00 a.m.

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Abashiri
Station 		Bus 30 min JPY 920
Kitami
Station 		Bus 42 min JPY 1,000

Operating Bus Company

Note:
  • Items displayed are links to external pages.

Kushiro (Tancho Kushiro Airport)

Airport Counter

Check-in Counter 1F
Earliest Time for Check-ins 8:00 a.m.

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Kushiro
Station 		Bus 45 min JPY 950

Operating Bus Company

Note:
  • Items displayed are links to external pages.

Obihiro (Tokachi-Obihiro Airport)

Airport Counter

Check-in Counter 1F
Earliest Time for Check-ins 7:40 a.m. (9:00 a.m. when ADO62 is suspended)

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Obihiro
Station 		Bus 38 min JPY 1,000

Operating Bus Company (Only available in Japanese)

Note:
  • Items displayed are links to external pages.

Hakodate (Hakodate Airport)

Airport Counter

Check-in Counter 1F
Earliest Time for Check-ins 7:30 a.m.

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Hakodate
Station 		Bus 20 min JPY 450

Operating Bus Company (Only available in Japanese)

Note:
  • Items displayed are links to external pages.

Sendai (Sendai Airport)

Airport Counter

Check-in Counter 2F
Earliest Time for Check-ins 6:15 a.m.

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Sendai
Station 		Train 25 min JPY 660
Bus 48 min JPY 650

Operating Bus Company (Only available in Japanese)

Note:
  • Items displayed are links to external pages.

Nagoya (Nagoya (Chubu) Airport)

Airport Counter

Check-in Counter Terminal 1 Domestic Terminal 3F
Earliest Time for Check-ins 6:15 a.m.

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Meitetsu
Nagoya
Station 		Train 28 min JPY 890
Kanayama
Station 		Train 24 min JPY 830
Meitetsu
Gifu
Station 		Train 56 min JPY 1,370
Toyotashi
Station 		Train 78 min JPY 1,370

Kobe (Kobe Airport)

Airport Counter

Check-in Counter 2F
Earliest Time for Check-ins 6:00 a.m.

Airport Access

Departure/
Arrival Point 		Transportation Time Fare
Sannomiya
Station 		Port Liner 18 min JPY 340

Fukuoka(Fukuoka Airport)　

Airport Counter

Check-In Counter Domestic Terminal, 1F
Earliest Time for Check-Ins 6:00 a.m.