Eliminate Worry with Ticket Changes Free of Charge! For peace of mind while traveling, choose an AIRDO special discount fare!

Eliminate Worry with Ticket Changes Free of Charge! For peace of mind while traveling, choose an AIRDO special discount fare!Eliminate Worry with Ticket Changes Free of Charge! For peace of mind while traveling, choose an AIRDO special discount fare!

With the AIRDO Special and DO Value discount fares, you can change the destination and boarding date afterward free of charge during the campaign period! Make your reservation with peace of mind!

Campaign overview

Customers with reservations that use the applicable fares on flights between August 6 and January 11, 2021 may change their reservation (including route changes) without paying the processing fee (cancellation fee or refund fee) normally required to change a reservation.

Search for available seats/fares

■Applicable customers

Customers with airplane tickets that use the applicable fares for flights that board between August 6 and January 11, 2021.

■Period for change procedure

August 6, 2020 until January 11, 2021

Note:
  • You can make changes until the scheduled departure time of the reserved flight you have purchased.

■Eligible fare

  • AIRDO Special 75, 55, 45, 28, and 21
  • DO Value 3 and 1
Notes:
  • When you change your reservation, you must change it to one of the applicable fares listed above.
  • If the reservation change results in a fare with a price difference, and if the fare after the change is more expensive, you will need to pay the difference. (If the fare after the change is cheaper, we will refund the difference.)
  • If you purchased your ticket at a travel agency or somewhere else other than the AIRDO website, please contact the place where you made the purchase.

How to change your airplane ticket

Please check here to find out how to change your airplane ticket free of charge.

STEP1
Display the reservation information for the flight you wish to change.

*Please confirm that the commission is 0 JPY on the payment details confirmation page.

Display the reservation information for the flight you wish to change.

STEP2
Select the flight you wish to change, select your search conditions, and then search for available seats.

Select the flight you wish to change, select your search conditions, and then search for available seats.

Select the flight you wish to change, select your search conditions, and then search for available seats.

STEP3
Select the flight you wish to switch to.

Select the flight you wish to switch to.

STEP4
Confirm the flight you wish to switch to and the flight you wish to cancel.

Confirm the flight you wish to switch to and the flight you wish to cancel.

STEP5
Confirm the details of your reservation before and after the change.

Confirm the details of your reservation before and after the change.

STEP6
Check the price difference between your fares before and after the change, and carry out process to pay or refund the difference.

Check the price difference between your fares before and after the change, and carry out process to pay or refund the difference.

Check the price difference between your fares before and after the change, and carry out process to pay or refund the difference.

STEP7
Your flight has been changed.

Your flight has been changed.

Precautions

  • Only the processing fees are free of charge. Airplane ticket cost differences will be charged or refunded.
  • This offer applies to airplane tickets purchased on or after January 29, 2020. It does not apply to airplane tickets that have already been cancelled.
  • In some cases, it might not be possible to process your reservation change on the AIRDO website. In such cases, please contact the AIRDO Reservation and Information Center.
  • Click here for more information regarding reservation changes that are due to reasons like severe weather.
  • This campaign is subject to change or cancellation in whole or in part without prior notice.

Confirm Reservation

To confirm the airplane tickets you currently have, please click the "Confirm Reservation" button below.

Confirm Reservation